We've been working hard and focused our efforts recently on improving the login experience, account safety, and security for our customers and users.
You may notice a different experience and design when logging in and signing up to our platforms, unless you’ve already been converted to our latest platform.
This will provide all customers with a new and improved experience on the following areas:
- There will be a new, more secure login page, providing easier password recovery.
- All new sign up page for easier access to our products.
- New simpler enterprise navigation.
- Options to use MFA (Multi-factor authentication).
- Clearer instructions for issues when logging in.
- Language support.
- Improved the amount of time a user can remain logged in by utilizing the newest security standards.
- Overall improved security for our users, via newer, more secure standards, when using login and sign up pages.
Customers who have been converted to our newer platform
You might already be acquainted with our new login experience. If you want more information on how to use the new platform, here are some recommended how to guides:
How to navigate in Campaign Monitor
How to use Dashboard Settings in Campaign Monitor
How to use the functions in Campaign Library
How to navigate inside a campaign area?
How to edit the campaign information
How to administrate user profile
White-label Customers
For all White-label customers, there will be no difference in the user area (login, sign up, and reset password). This will remain the same until further notice.
If you have any questions, please do not hesitate to contact us at support@penetrace.com